Free delivery for purchase in hypermarket
Customers who purchase heavy or large-scale products from PRAKTIKER can benefit from the service Transportation of Purchased Products. Here is how:
- Upon purchase of heavy or large-scale products with one commercial document (invoice or receipt) for an amount over BGN 200.00, you get free delivery within the city where the purchase was made. For transportation of goods to a certain address outside the city, a preferential charge is paid in the amount of BGN 1/km as from the city exit sign board.
- Upon purchase of heavy or large-scale products with one commercial document (invoice or receipt) for an amount under BGN 200.00, the customer makes payment according to the following price List:
The transport price is paid in one direction only. Prices are not subject to change (VAT included).
Terms of delivery:
- Deliveries are made on a day and within a time range which have been preliminary agreed upon with the customer in the store at the time of purchase.
- We need to have access to the address of delivery by asphalt or paved road. The delivery is made to the place closest to that of the delivery address specified by the customer which — in the opinion of the driver — allows for smooth and save parking, lowering of the tailboard and unloading.
- The goods are handed over and received on/from the tailboard of the delivery vehicle according to i. 2.This service does not include unloading. Unloading is organized and performed by and at the expense of the customer. It begins immediately after receipt of the goods and should be done for the time normally required for unloading the respective type of goods.
- All goods are delivered packaged in pallets with the exception of those for which this proves impossible. The customer pays a deposit of BG 8.00 per pallet which will be refunded upon its return at the store where the product was purchased.
- The receipt of goods only takes place upon the presentation of an identity document, of the purchase document (invoice or receipt) and upon signing a hand-over document.
- Any claims for obvious and transportation defects are only accepted if made on the spot, upon delivery.
- In all cases of unjustified refusal to receive the delivered goods, the customer pays the transportation cost in both directions. In this case, the goods will be received at the store where they are purchased within 2 calendar days as of the date of refusal. In case of delayed receipt, Praktiker is entitled to charge for a providing a warehouse to store each of the goods in the amount of BGN 5.00/day, VAT included. Praktiker is not responsible for any goods not received after 14 days from the date of receipt.