Services

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Connecto.bg, which are advertised in physical locations and in locations administered by Praktiker (Site, locations on Facebook, Instagram, YouTube, Linkedin, TikTok, Viber).

The use/purchase of such services/goods is entirely at the risk and responsibility of the respective user/consumer.

"Standard installation of charging stations for HUAWEI electric cars" (The Service) is provided by VVT ENGINEERING LTD UIC: 206103977 (Contractor):

1. The price and scope of the Service are determined unilaterally by the Contractor and are available in the "Electrical Installations" department in every Praktiker chain store. In case of need to perform additional activities and/or use additional materials outside the scope of the Service, they are paid additionally according to the Contractor's price list.
2. To order the Service, you need to request a preliminary inspection in the Electrical Installations department in any Praktiker store, indicating the exact address where the Service will be performed, name and contact phone number, indicating the number of phases, and paying a preliminary inspection fee of 25.50 € / BGN 49.87
3. Within 2 working days, a representative of the Contractor will contact the specified contact person to arrange the preliminary inspection.
4. In the event that, as a result of the preliminary inspection, a possibility for the performance of the Service is established, the same can be requested within 3 months of the inspection.
5. For this purpose, you need to visit the store where you requested the preview and pay the price of the Service, from which the paid amount of 25.50 € / BGN 49.87 for the preview will be deducted.
6. In all other cases (established impossibility to perform the Service as a result of the preliminary inspection and/or failure to notify within the 3-month period and/or impossibility to perform the Service due to the fault of the Client) the amount paid in the amount of 25.50 € / BGN 49.87 for the preliminary inspection is not refundable.
7. The service is provided only on the territory (within the geographical borders) of the Republic of Bulgaria. Standard installation conditions

A standard mounting of photovoltaic systems, herein called ‘the Service’, is provided by VVT Engineering EOOD UIC: 206103977 (‘Contractor’).

1. The cost and scope of the Service are decided unilaterally by the Contractor and are available in the Electrical installations department of each store from the Prakriker chain. In case any additional work and/or supplementary materials are needed that fall outside the scope of the Service, additional payment is due according to the Contractor’s price list.
2. To place an order, request a preliminary check at the Electrical installations department of any of the Praktiker stores, appointing full and complete address where the Service to be delivered to, name, telephone number and electrical phase number, and paying a preliminary check fee of 25.50 € / BGN 49.87
3. In the next 2 business days, a Contractor’s representative will get in contact to arrange the preliminary check.
4. In case the preliminary check confirms the possibility of performing the Service, the latter can be requested within 3 months from the preliminary check.
5. To place an order, you should visit the store where the preliminary check was requested and pay the cost of the Service minus the preliminary check fee of 25.50 € / BGN 49.87.
6. In any other case, i.e. where the preliminary check establishes inability to perform the Service, and/or where an order is not placed within the said 3 months, and/or where the Service cannot be provided due to circumstances on the Customer’s end, the preliminary check fee of 25.50 € / BGN 49.87 is not to be refunded.
7. The Service is provided solely on the territory (within the geographical boundaries) of the Republic of Bulgaria. Terms for standard assembly

Hypermarket chain PRAKTIKER lets you take advantage of the 3D Kitchen Design service under the following conditions and procedure:

• Any customer who wishes to have a 3D kitchen design made can contact the consultants from the Furniture and decoration Department at the store.
• The consultants will refer the customer to the 3D kitchen Design desk.
• Together with the Praktiker's consultant, they will discuss the parameters of the room, as well as the customer's views on the types and colors of the kitchen cabinets.
• Praktiker bears no responsibility in case the customer has submitted inaccurate dimensions of the room!
• Praktiker's consultant will create a design and will make the relevant adjustments after having another discussion with the customer.
• If the customer approves the design and decides to purchase all tiles on the spot, the customer gets the 3D Design FOR FREE.
• In case the customer doesn't approve the design, it will not be printed and the customer will not receive the documents with details regarding quantities or prices of the items included.
• If the customer approves the design but is not prepared to pay at the given moment, then he or she can receive the design, together with the relevant specification, on paper. In this case, the customer pays 25.50 € / BGN 49.87 for the 3d Design receiving a separate purchase receipt or invoice only for the specific design. In case the customer decides to purchase all articles included in the 3D Design within 3 months after it was created and paid for, according to the specification attached, then after paying the relevant goods at the cash desk, the amount of 25.50 € / BGN 49.87 will be returned to him. For this purpose, when making the purchase the customer must provide the 3D Design, together with the specification to it, and the original purchase receipt (or invoice). The receipt remains with the cashier. Adjustments to the provided 3D Design can be made at the time of purchase, depending on the current assortment and prices of kitchen cabinets, provided that the design stays for the exact same premises for which it was originally made.

In the conditions of the introduced state of emergency and in order to reduce the risk for its clients and employees, hypermarkets Praktiker introduces a new service въвежда нова услуга „Order by phone or Viber, get at home“.

Customers who purchase heavy or large-scale products from PRAKTIKER can benefit from the service Transportation of Purchased Products. Here is how:

1. Upon purchase of heavy or large-scale products with one commercial document (invoice or receipt) for an amount over 200 € / BGN 391.17, you get free delivery within the city where the purchase was made. For transportation of goods to a certain address outside the city, a preferential charge is paid in the amount of 1 € / km (BGN 1.96) as from the city exit sign board.
2. Upon purchase of heavy or large-scale products with one commercial document (invoice or receipt) for an amount under 200 € / BGN 391.17, the customer makes payment according to the following price List:

The transport price is paid in one direction only. Prices are not subject to change (VAT included).

Terms of delivery:

1. Deliveries are made on a day and within a time range which have been preliminary agreed upon with the customer in the store at the time of purchase.
2. We need to have access to the address of delivery by asphalt or paved road. The delivery is made to the place closest to that of the delivery address specified by the customer which — in the opinion of the driver — allows for smooth and save parking, lowering of the tailboard and unloading.
3. The goods are handed over and received on/from the tailboard of the delivery vehicle according to i. 2.This service does not include unloading. Unloading is organized and performed by and at the expense of the customer. It begins immediately after receipt of the goods and should be done for the time normally required for unloading the respective type of goods.
4. All goods are delivered packaged in pallets with the exception of those for which this proves impossible. The customer pays a deposit of 13 € / 25,43 лв. per pallet which will be refunded upon its return at the store where the product was purchased.
5. The receipt of goods only takes place upon the presentation of an identity document, of the purchase document (invoice or receipt) and upon signing a hand-over document.
6. Any claims for obvious and transportation defects are only accepted if made on the spot, upon delivery.
7. In all cases of unjustified refusal to receive the delivered goods, the customer pays the transportation cost in both directions. In this case, the goods will be received at the store where they are purchased within 2 calendar days as of the date of refusal. In case of delayed receipt, Praktiker is entitled to charge for a providing a warehouse to store each of the goods in the amount of 2,5 € / 4,89 лв. /day, VAT included. Praktiker is not responsible for any goods not received after 14 days from the date of receipt.

Hypermarket chain PRAKTIKER lets you take advantage of the 3D Bathroom Design service under the following conditions and procedure:

• Any customer who wishes to have a 3D bathroom design made can contact the consultants from the Construction and Plumbing Department at the store.
• The consultants will refer the customer to the 3D Bathroom Design desk.
• Together with the Praktiker's consultant, they will discuss the parameters of the room, as well as the customer's views on the types, colors, and dimensions of the tiles and sanitary ceramics (sinks, cabinets, toilets, shower boxes, baths, taps, etc.)
• Praktiker bears no responsibility in case the customer has submitted inaccurate dimensions of the room!
• Praktiker's consultant will create a design and will make the relevant adjustments after having another discussion with the customer.
• If the customer approves the design and decides to purchase all tiles on the spot, the customer gets the 3D Design FOR FREE.
• In case the customer doesn't approve the design, it will not be printed and the customer will not receive the documents with details regarding quantities or prices of the items included. In this case, the customer has no financial commitment to Praktiker.
• If the customer approves the design but is not prepared to pay at the given moment, then he or she can receive the design, together with the relevant specification, on paper. In this case, the customer pays 25.50 € / BGN 49.87 for the 3d Design receiving a separate purchase receipt or invoice only for the specific design. In case the customer decides to purchase all tiles included in the 3D Design within 3 months after it was created and paid for, according to the specification attached, then after paying the relevant goods at the cash desk, the amount of 25.50 € / BGN 49.87 will be returned to him. For this purpose, when making the purchase the customer must provide the 3D Design, together with the specification to it, and the original purchase receipt (or invoice). The receipt remains with the cashier. Adjustments to the provided 3D Design can be made at the time of purchase, depending on the current assortment and prices of tiles and sanitary ware, provided that the design stays for the exact same premises for which it was originally made.

You can make a customer order only for custom-made goods or for any goods not available at the moment but included in the assortment.

The order is made at the Information desk in the relevant store department where the product is offered. Delivery times vary depending on the product and are specified when making the order.

When the goods are delivered to the store, a consultant will contact you. The goods can be received only at the store where the order was made.

You may purchase goods by installments via Unicredit Consumer Financing, PB Personal Finance. Once approved, you can instantly purchase the desired product without having to wait or return to the store.

In Praktiker, you can have wood panels purchased at the hypermarket cut for you, according to your preferences and needs (e.g. chipboard panels, MDF, solid wood, kitchen countertops and more).

Note:

Cutting machines allow the cutting of only parts with right angles and dimensions not smaller than 20 cm. Drilling holes for hinges, sinks and hobs are not performed.

The price is 0.75 € / BGN 1.47 per cut.

Production time - 5 working days

In Praktiker you can edging wooden details for your home. With the service "Edging of boards" any of your ideas can become a reality with the necessary finished look easily and quickly.

Note:

The edging machines allow the processing of details with right angles and dimensions no smaller than 20 cm. They work only with edging purchased from Praktiker.

Price: 1 € / BGN 1.96 / linear meter

Production time - 5 working days

Praktiker offers you tinting of paints — the choice of colors is done by catalog. This way you can achieve unique colors and shades, just as you want them.

In the lobby of every Praktiker hypermarket, you will find the locksmith shops On-The-Spot Locksmith. There you can buy locks, lock cylinders and accessories, and quickly and easily make a duplicate key for your home, office or car.

Locksmith shops also offer:

• professional advice of trained professionals - locksmiths
• making duplicates of over 1,500 models of car, cash, secret keys and more
• a variety of models high-security locks
• making signs
• 2-, 3-, 4- and 6-point locking systems for armored doors
• duplication of remote controls for alarm systems, garage doors and barriers
• sale and repair of vehicle and household locks
• production of master systems for hotels and commercial buildings
• intercoms, alarm systems, access control (sales and installation)
• 24/7 emergency assistance.

Find more information on www.keyplus.bg or call the national phone line of the On-The-Spot Locksmith: 0878 622 496